Warranty

WARRANTY TERMS AND CONDITIONS

ALASKAFANS.ORG  + CEILINGFANWARRANTY.COM.SG

Dedicated with a team of support and coverage in Singapore, our partner provide a selection of warranty assurance plans covering both electronic, mechanical parts of a ceiling fan assembly offering only certified replacement parts from authorised partner distributors across the island. Popular fan models with warranty include the  Pearl, Fern, Opal, Aspen, Bay, Bow, ceiling fans!

To redeem your ceiling fan warranty, Simply provide a receipt of purchase allowing us to verify with our selected partner distributor regarding the correct parts assembly, so that we are able to match the right parts, and, arrange a service labor appointment, based on the assigned warranty plan terms and conditions for your ceiling fan.

REGISTER YOUR WARRANTY ONLINE TODAY

Take a step further and register your warranty online at ceilingfanwarranty.com.sg, today! You save the hassle in future of providing your address information and ceiling fan details and allow our team to respond faster by simply of assigning the correct parts to our technician team for servicing and maintenance purposes in the process, reducing service downtime!

Step 1 : Take a picture of invoice ref, receipt reference indicating date of purchase, and store of purchase.

Step 2 : Fill in your name address for verification.

Step 3 : Upload a copy, copies of your invoice reference, proof of delivery order, receipt, showing the purchase in Singapore.

Once registered online, Our customer service team will be able to assist you with more efficiency! Simple quote your registered  phone number, email, address,  and we will be able to process your service request based on your online warranty submission within our system!

ALASKAFANS.ORG  + CEILINGFANWARRANTY.COM.SG KARE PLAN

 Referred to as the KARE K3, K2, K1 plan, the level of warranty coverage varies across the different plan segments. Warranty validity will follow proof of payment receipt, delivery order to location on invoice, or installation receipt verifying proof of installation date unless otherwise stated. You may use the example table below, to identify the name of your model with the respective plan to find out about each plan’s warranty duration.

 

 COVERAGE K3 PLAN K2 PLAN K1 PLAN
Fan motor 10 Years 10 Years 10 Years
Mechanical Parts 3 Years 2 Years 1 Years
Electronic Parts*( Remote Control. etc 3 Years 2 Years 1 Years
Transport On Site 1 Year 1 Year 1 Year
Service Labor 1 Year 1 Year 1 Year
FAN MODELS FAN MODELS FAN MODELS FAN MODELS
PEARL 2/3 FANTASON W1033
FERN 2/3 GERASON
OPAL 2/3 SWING
ASPEN 2/3

 

FAN MODELS K3 PLAN K2 PLAN K1 PLAN
BOW CRAFT
BAY AURA

CEILINGFANWARRANTY.COM.SG ( Exceed of Warranty Plan )

 If you have exceeded the warranty support plan on parts, charges will be applicable, and you may be advised by the service advisor on the necessary, unnecessary replacement of parts to ensure proper working condition of your ceiling fan.

If you have exceeded the warranty support on site labor, transport and service charges will be applicable for each visit. The list of estimated costing is shown in the table below for out of warranty full parts replacement. For more information, please contact 6589 8398 to find out more. ( Prices may be subject to revision without further notice.

Parts estimated cost Warranty Period
Motor, Blade Assembly Set From 170+
Remote + Receiver Set From 130+
LED Light Assembly + Driver From 130+
On site transport+Labor 70+

 

CEILINGFANWARRANTY.COM.SG ( Advise to inspect Suspension System Annually )

Under Singapore safety regulations standard, users are recommended to arrange and conduct the inspection the suspension system annually to ensure the safety of fan operation and maintain durability. When required, a standard service and transport fee and labor of inspection will be applicable unless otherwise stated.

 

CEILINGFANWARRANTY.COM.SG ( Installation Labor )

 

For installation support, charges are applicable and are shown on the table below. It is strongly advisable that you prepare on site photos, a brief summary of the work scope required, or site conditions when possible. You may also contact our hotline at 6589 8398, 9781 6931 to find out more.

 

 

Installation Notes ( Labor Included Only )

 

 

Installation Labor Specifications Cost ( Nett Price )
Basic Installation on flat concrete Ceiling equipped with existing lighting electrical point  (Below 3m) $80

(Quote, Upload Online Invoice for $20 off )

Custom Installation on flat concrete Ceiling equipped with existing lighting electrical point ( 3 – < 4m ) From $120

(Quote, Upload Online Invoice for $40 off )

(Prepare site photos and contact 9781 6931 for site quote and assessment )

Custom Installation on false Ceiling equipped with existing lighting electrical point ( <3m ) From $180

( Prepare site photos and contact 9781 6931 for site quote and assessment )

Custom Installation on false Ceiling equipped with existing lighting electrical point ( 3 – <4m) From $180

( Prepare site photos and contact 9781 6931 for site quote and assessment )

CEILINGFANWARRANTY.COM.SG ( Installation of Electrical Point )

Electrical points are wiring with Live, Neutral and Earth wires available for access on the mounting location of the fan. If this is not available, extra charges may apply to create one that works.

Electrical point installation services Cost
Supply, install of new wiring electrical point to ceiling fan unit below 1m of wire run length from switch point to fan point, fan mount location. $80 – $100
Extension of wiring electrical point, additional wiring extended from beyond 1m,  from switch point from switch point to fan point, fan mount location. +$35/0.3m/ft

CEILINGFANWARRANTY.COM.SG ( Provision of Spare Parts )

 

Depending on your site condition, spare parts such as extension down rod may be required for ceiling height above 3.5m or more. The standard issued down rod assembly averages only around 5 – 6 inch. You may contact our service installer agent, and send photos of your site to 9781 6931, if your ceiling height is above 3m.

 

Provision of spare parts, extension down rod, extended wiring, to suit site requirements for ceiling height more than 3.5m and more. You may contact our service installer agent, and send photos of your site to 9781 6931, if your ceiling height is above 3m to find out if you need it. +$35/0.3m/ft

 

CEILINGFANWARRANTY.COM.SG  (Payment Options to Installer Provider.)

Installation assigned will normally be attached by a service order invoice sheet stating works and spare parts required. Clients are advised to make payment directly on site by cash. Paynow options, to the installer, as stated in the install order unless otherwise stated. For more information, please contact 9781 6931 for more enquiries

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